Automotive Customer Service Advisor (Temp to Perm)

Kenect Recruitment Ltd. in Corby is seeking a Customer Service Advisor to handle customer interactions, diagnose vehicle concerns remotely, and coordinate repair processes. The role combines call handling with precise fault identification and clear communication of next steps.

You'll manage booking and escalation tasks, liaise with mobile repair teams, and ensure claims are processed within warranty or policy guidelines, while maintaining accurate records and delivering high-quality service.