Audio typist/support administrator

Go back Royal United Hospitals Bath NHS Foundation Trust

Audio typist/support administrator

The closing date is 16 March 2026

Are you organised, accurate and looking to make a real impact in patient care?

We're looking for a proactive and detail-focused individual to join our Pain Specialty administration team.

In this role, you will provide a high-quality audio typing service, producing clinic letters and essential documentation that support the smooth running of our clinical services. Your work will help ensure patients receive timely, accurate communication an important part of their care journey.

You'll also play a key part in supporting the wider admin team, offering flexible assistance during periods of planned or unplanned leave. Your contribution will help us maintain an efficient, responsive and reliable administrative service across the Pain Specialty.

If you enjoy working in a friendly, busy environment and take pride in delivering excellent administrative support, we'd love to hear from you.

Main duties of the job

You will provide an efficient and accurate audio-typing service for the Pain Specialty, producing clinic letters and documentation in a timely manner. Working as part of a supportive team, you'll help ensure the smooth running of the service, including occasional telephone support, maintaining filing systems and using IT effectively. You will offer audio-typing cover across the specialty and assist the wider admin team when required, while liaising with Nurses, Doctors and other MDT members to deliver a high-quality service for patients.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Job responsibilities

1. To be responsible for the audio typing and completion of letters for the Pain Specialty. To provide an efficient and accurate audio typing service to the departments, producing clinic letters and other documents in a timely manner.

2. To work as part of a team sharing responsibility for the smooth running of the specialty.

3. To occasionally answer the telephone, taking and relaying messages in a polite, helpful and timely manner.

4. To develop and maintain computerised and manual filing systems.

5. To make best use of information technology and to be involved with the changing technology as this becomes available.

6. To provide audio typing cover across the specialty as directed.

7. Where needed, to assist the administration teams with appropriate tasks as directed by the Administration Manager.

8. To liaise with Nurses, Doctors and other members of the multi-disciplinary team to provide a quality service for the patients.

Person Specification Knowledge

• Touch typing

Knowledge

• High level of English

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Royal United Hospitals Bath NHS Foundation Trust