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Audi Aftersales Programme Development Manager

Posted 14 hours 29 minutes ago by Volkswagen AG

Permanent
Full Time
Retail & Consumer Products Jobs
Buckinghamshire, Milton Keynes, United Kingdom, MK1 1
Job Description
About The Role

Audi are recruiting for an Aftersales Programme Development Manager on a full-time, permanent basis.


What you will be doing:
  • Reporting into the Aftersales Programme Manager you will be responsible for designing and developing projects and products to drive customer retention, network profitability and sustainable growth in network revenue.
  • You will focus on maintaining existing customers, regaining lost customers and maximising margin and volume contribution.
  • You will also grow and develop the range of network and customer offerings.

Skills & experience you can bring to the role:
  • Used to working with and managing external suppliers to deliver KPIs and SLAs.
  • Experience of working in a customer focused organisation.
  • Analytical skills and commercial ability to identify opportunities for revenue and/or growth.
  • Good organisational and numerical skills to deliver projects within deadlines and budget.
  • Strong communication and influencing skills across a range of stakeholders at all levels.
  • Experience of delivering results through other functions and teams.

What can we offer you?

Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, enhanced pension contributions, private healthcare, 27 days holiday plus bank holidays, 4 x life assurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.

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