Attractions Supervisor

About the Role

Join us at Skegness Pier, one of Lincolnshire's most recognisable seafront attractions. Offering family entertainment, amusements and attractions in the heart of Skegness, the Pier provides guests with a fun and memorable seaside experience throughout the year.

As an Attractions Supervisor, you will play a key role in supporting the day-to-day operation of the attractions department. Working closely with management, you will help ensure attractions operate safely, efficiently and to the highest guest service standards whilst supporting the wider team in delivering an excellent visitor experience.

Principal Responsibilities

• Assist with the day-to-day running of the attractions department.
• Support team members during daily operations to ensure smooth and efficient service.
• Assist with customer interactions, queries and feedback in a professional manner.
• Complete operational paperwork, reports and administrative duties as required.
• Carry out occasional opening and closing procedures for attractions and venues.
• Monitor operational standards, cleanliness and presentation across attraction areas.
• Support management in enforcing health and safety procedures and company policies.
• Assist with team supervision and workflow management during busy operational periods.

Who We're Looking For

We'd love to hear from you if you are:

• A confident and approachable team player with strong communication skills.
• Reliable, organised and able to take initiative.
• Calm under pressure in a busy guest-facing environment.
• Passionate about delivering excellent customer service.
• Flexible and willing to work weekends, evenings and Bank Holidays.

Experience and Skills

• Previous supervisory or team leader experience is preferred but not essential.
• Experience in attractions, leisure, hospitality or customer service environments is desirable.
• Basic administrative and reporting skills are beneficial.

Benefits

• Life Assurance cover, including:
  • 24/7 access to a virtual GP and advanced nurse practitioners.
  • Children's mental health support.
  • Second medical opinion on diagnosis and treatment.
  • Support with long-term health conditions.
  • Wellbeing resources.
  • Financial and legal information support.

Additional Benefits

• Competitive hourly pay based on experience.
• Employee discount.
• FREE onsite parking.
• Access to the company pension scheme.
• Regular rewards and staff incentive schemes.

Work Schedule

Weekend and Bank Holiday working will be required.

Shifts may vary depending on operational needs.

Why Join Skegness Pier?

At Skegness Pier, you're not just joining a team, you're helping create memorable seaside experiences for thousands of guests each season. If you enjoy leadership, customer interaction and a fast-paced operational environment, this could be the perfect opportunity for you.

Compensation: Competitive salary