Attendance Administrator / Family Liaison & Receptionist (Part-Time Duties) - Penn Hall School

Attendance Administrator / Family Liaison & Receptionist (Part-Time Duties)

Permanent Position

Penn Hall School, Wolverhampton

Salary: Grade 5 Scale point 12 to 16 (Depending on experience) Starting salary £25,824.00

Hours: 37 hours per week, term time only

Start Date: September 2026

Closing Date: Friday 26th June 2026 at 12:00 pm

Interviews: Week commencing 6th July 2026

At Penn Hall, making a difference is part of everyday life.

Penn Hall School is a special school in Wolverhampton for pupils aged 3 to 19 with a wide range of special educational needs, including physical disabilities, severe learning difficulties, and autism.

We are seeking an Attendance Administrator / Family Liaison & Receptionist to support pupils, families, and staff across the school. This varied role combines attendance monitoring, family liaison, and part time reception duties.

You will promote good attendance and punctuality, work with families to reduce barriers to school, liaise with staff and external agencies, maintain accurate records, and provide a professional front of house service on designated reception days.

Reception duties form part of the role on Tuesdays and Wednesdays from 2:00 p.m. onwards and all day on Thursdays.

The Opportunity

• Monitor and track attendance daily, ensuring registers and pupil records are accurate and up to date.
• Work closely with the Welfare Manager, staff, and families to identify attendance concerns and support follow up actions.
• Build positive relationships with parents/carers and liaise with external agencies where needed to support attendance and welfare.
• Provide reception cover, manage enquiries and visitors professionally, and maintain secure safeguarding procedures.

What We Are Looking For

• Strong administrative and organisational skills, with excellent attention to detail.
• Excellent communication skills, confident and sensitive when interacting with families, staff, and external professionals.
• A calm, professional, and approachable demeanour, able to manage competing priorities in a busy school office.
• A commitment to safeguarding, inclusion, and supporting every child to thrive.

Experience of attendance administration, school systems, reception work, or family liaison would be an advantage.

Why Penn Hall?

• A rewarding role supporting attendance, wellbeing, and family engagement.
• A supportive and collaborative staff team.
• Opportunities for training and professional development.
• The chance to make a genuine difference to pupils and families every day.

Penn Hall School is an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workforce.

Safeguarding and Equal Opportunities

Penn Hall School is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. This role requires an enhanced DBS check, including a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974. An online search will be conducted for shortlisted candidates in line with safer recruitment practices.