Associate Director Web Development and AI

Associate Director Web Development and AI

Application Deadline: 8 January 2026

Department: MET - Marketing & Communications

Employment Type: Permanent

Location: London

Compensation: £65,000 - £90,000 / year

Description

Location: Sheffield / London / Hybrid Working (Expectation that you will attend an office 2 days per week)

Contract: Permanent

Hours: Full time 37.5 hours per week / flexible days and/or hours (Mon-Fri)

Salary: Up to £77,000 (Sheffield) / £90,000 (London) depending on experience

THE ROLE

With responsibility for leading the development and delivery of the Bank's digital and AI strategy and web development across the organisation's current and future digital estate, you will also drive improvements in website architecture, automation, and platform integration.

This will require you to proactively lead engagement across the organisation and with our internal stakeholders and external agencies to make recommendations of technical solutions to address our customer needs throughout the customer journey and improve our internal operating efficiencies while ensuring that web projects align with strategic and business objectives. All activity will need to be evidence based, tracked, measurable and driven by data and insights.

You will also be responsible for managing front and back-end web development, architecture, review of functional and technical specs, UX, UI, accessibility, compliance, data attribution modelling, data management and evaluation, CMS, CRM, Optimisation and broader digital activity.

With significant experience leading and delivering website and digital strategies in complex, multi-stakeholder environments, you will also be able to demonstrate a good understanding of website architecture, security, accessibility and compliance standards within a regulated environment.

Extensive experience overseeing enterprise-level Drupal CMS platforms, including governance, development roadmaps, module integration and optimisation for performance and accessibility, and in applying AI and automation within digital platforms to enhance user experience, personalisation and efficiency are also essential.

Please find more details in the Job Description.

Key Benefits

Click here for a complete list of benefits.

• 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
• 15% employer pension contribution
• Flexible working
• Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
• Paid voluntary days, maternity, paternity, adoption, and shared parental leave
• Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology and plenty more