Associate Director - Professional and Fiduciary Services

• Lead and support client relationships by bringing strategic ideas, insight and a clear understanding of client needs, connecting clients with the Bank's product suite to support their objectives while meeting the Bank's credit and profitability requirements.
• Build deep sector knowledge and broad product expertise to provide clients with actionable insights and opportunities to grow income sustainably.
• Coach and support junior colleagues, developing them through stretching objectives, regular feedback and development-focused conversations, while demonstrating and embedding LBG Group Values.
• Review client proposals to ensure they meet client needs, proactively find opportunities to develop further income and recommend appropriate solutions with product partners.
• Prepare and monitor account plans across the portfolio, helping to strengthen existing relationships and identify prospective new-to-bank opportunities within the sector.
• Develop a broad network of internal and external partners to build the team's profile across the Bank and in the wider market.
• Help maintain a customer-centric culture throughout the relationship lifecycle, supporting positive customer outcomes and alignment with Conduct objectives.

Requirements

• Strong experience in a relationship management, client coverage or similar front-office banking role, typically gained over 5+ years.
• Experience working with Corporate, Professional or Fiduciary clients, with a strong understanding of their challenges, priorities and requirements.
• Outstanding relationship-building skills, able to develop positive relationships and collaborate effectively across internal and external networks.
• A commercial approach and credit analysis skills, able to translate data and client insight into meaningful, actionable solutions.
• Experience building networks and acting as an ambassador for the Bank in the external market.
• Confidence presenting propositions and ideas, shaping discussions and influencing outcomes with senior partners and executives.
• Able to creatively solve problems and prioritise decisions related to customer propositions, supporting good customer outcomes and best-in-class solutions.

Demonstrates strong relationship management and client coverage skills, with a focus on understanding client needs and delivering actionable solutions. Possesses expertise in credit analysis and a commercial approach to building networks and influencing outcomes.

Highest-signal resume keywords

• Relationship Management
• Credit Analysis
• Client Coverage
• Network Building
• Problem Solving

ATS Optimization Keywords Hard Skills

• Credit Analysis
• Client Insight Translation
• Proposal Review
• Account Planning
• Commercial Approach

Soft Skills

• Relationship-Building
• Collaboration
• Presentation Skills
• Influencing Outcomes
• Coaching

Industry Keywords

• Corporate Clients
• Professional Clients
• Fiduciary Clients
• Customer-Centric Culture
• Conduct Objectives