Assistant Store Manager, Tommy Hilfiger - Southampton

Overview

ASSISTANT STORE MANAGER, TOMMY HILFIGER - SOUTHAMPTON

Be part of an iconic story. TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, with a long history rooted in New York and the spirit of Americana. The brand's marketing and partnerships bring energy and inspiration through campaigns, events, and collaborations across Fashion, Art, Music, Entertainment and Sport. Learn more about TOMMY HILFIGER and PVH here.

About PVH

PVH has a history of over 130 years, with more than 30,000 associates in over 40 countries and revenues above $8 billion. TOMMY HILFIGER and CALVIN KLEIN are part of PVH, a company focused on building iconic brands and driving fashion forward with a commitment to inclusion and diversity.

Role Overview

The Assistant Manager plays a key role in achieving store standards, leading by example, and inspiring their team with the brands' values. The role focuses on delivering a great store experience, driving sales, and maintaining visual and service standards in a premium/luxury retail environment.

Responsibilities

• Lead store teams to generate sales and profit, minimize losses, and create an exceptional customer experience while ensuring the store is visually distinctive and impeccably maintained.
• Identify opportunities to grow the business and improve performance by collaborating with others.
• Maintain corporate visual merchandising directives and standards for sales floor and back room.
• Work with the visual merchandising team to ensure clear communication between VM and store teams.
• Partner with the store management team to build on business opportunities and achieve company standards and objectives.
• Focus staff on building relationships with customers and delivering unparalleled service to drive repeat business.
• Complete daily/weekly store walkthroughs; evaluate product performance, pricing, service levels, and inventory.
• Communicate sales drivers and priorities to the Store Manager and develop weekly visual presentation action plans.
• Analyze store-level reports and create action plans to improve results.
• Assist with manpower planning, recruitment, interviewing, and hiring; recruit personnel with diverse perspectives and backgrounds.
• Work with the Store Manager to develop bench strength for key positions and identify possible successors.
• Participate in weekly management meetings and staff meetings.
• Communicate sales goals and performance expectations to staff and provide guidance to improve performance.
• Provide a great customer journey and strive for exemplary mystery shop results.

About You / Qualifications

• You connect with consumers and have supervisory or specialist experience within a premium or luxury brand.
• You have people management experience and act with purpose to resolve conflicts constructively.
• You are an effective communicator who cultivates belonging.
• You collaborate to win and recognize team contributions and achievements.
• You are courageous in giving feedback that promotes positive change.
• You adapt quickly and work with pace; you are energetic and inspire trust on the shop floor.
• You approach issues with a can-do attitude and make informed decisions to find in-store solutions.

What We Offer

PVH provides a competitive and comprehensive benefits program designed to support associates at work and at home. PVH Europe and our brands are committed to fostering an inclusive and diverse community where everyone belongs. Qualified applicants are considered without regard to age, ethnicity, ability, gender, gender identity or expression, nationality, race, religion, or sexual orientation.

About PVH / Equal Opportunity

PVH is an equal opportunity employer. We value every individual and strive to create an inclusive workplace where every voice is heard. Learn more about Inclusion & Diversity at PVH here.

PVH Corp. or its subsidiary is an equal opportunity employer and considers all applicants on the basis of individual capabilities and qualifications without regard to protected characteristics. PVH is committed to ensuring that compensation is based on job-related factors such as skill, ability, education, work quality, experience and potential.