Assistant Store Manager - Westgate Oxford New London

Assistant Store Manager - Westgate Oxford

Location: London

About the Role

As an Assistant Store Manager you will support the Store Manager in the daily operation of the store, ensuring the highest performance in all areas of the operation. You will apply market specific legal requirements, company policies, and risk & compliance structures. By leading and engaging the team you will create great guest experiences, driving overall store performance.

Your success depends on your ability to deliver best in class guest experiences, turning regular customers into loyal guests, and working with the Store Manager to meet or exceed store performance targets.

Key Responsibilities

• Operational requirements: Maintain a safe and healthy work environment, enforce hygiene, health, and safety standards, and uphold conceptual store structures.
• Employee engagement: Assist the Store Manager in developing and engaging the team through daily feedback, in store training, and engagement initiatives.
• Guest experience: Build strong guest relations following brand principles, ensuring a guest first approach and increasing loyalty.
• Performance management: Help build sales and optimise store EBITDA to achieve or exceed defined KPI targets.
• Value based leadership: Lead team members in alignment with company virtues and operational principles.

Key Qualifications

• Minimum 1 year of leadership or key holder experience (e.g., Shift Leader, Supervisor).
• Experience in a fast paced team environment (teams of 10 or more employees is a plus).
• Excellent interpersonal and communication skills.
• Highly motivated to develop as a people centred leader and grow a career in management.

Benefits & Culture

Joe & The Juice values inclusion, growth, and a people centric culture. Employees enjoy:

• Collaborative, high energy work environment with music and a strong brand culture.
• Continuous learning and career development through internal training, workshops, mentorship, and an internal Moneyball career system.
• Opportunities for travel, international assignments, and exchange programmes.
• Inclusive, diverse workplace welcoming people from all backgrounds.

Equal Opportunity Statement

Joe & The Juice welcomes individuals from all backgrounds and encourages diversity in our workplace. We are an equal opportunity employer.