Assistant Shop Manager

Hours:29 hours per week across Monday to Sunday

Employment Type

Part-time

Hours

29 p/w

Purpose

You will support the Shop Manager in all operational aspectsof running the shop and assume overall responsibility for the success of theshop in their absence. Creating a friendly warming environment for not only ourcustomers but an environment where individuals are coached and inspired to dotheir best.

Responsibilities

• Ensurethat excellent customer service is always provided by every member of yourteam.
• Inspire,motivate, train and energise your team to increase sales.
• Providestore performance information as required by the Area Manager
• Effectivelymanage stock control and maximise the shop's sales, payroll, waste, andreconciliation performance
• Deliversales training to the store team members to develop skills in up sellingto ensure opportunities are maximised.
• Managingstaff rotas on a monthly basis.
• Ensurethe standards for food safety and health and safety are met consistently.
• Ensurethat the visual presentation of the shop is in accordance with Birds'brand image.
• Becompliant with Company policies and operational guidelines.
• Ensurethat the very best people are recruited for the shop.
• Leadby example and serve our customers in a helpful and friendly manner,taking the opportunity to upsell products.
• Ensuringour displays are fully stocked with our amazing products and customershave plenty of choice to choose from.

Experience

• Supervisoryexperience, desirable but not essential, with the skills and ability todrive and motivate the performance of your staff.
• Asound understanding of shop operations and standards for success.
• Aflexible attitude to working hours.
• Goodcommunication and interpersonal skills
• Abasic and practical knowledge of IT
• Goodstandard of English and Maths
• 4 weeks annual leave,increasing incrementally to 5 weeks after 5 years continuous service, plusbank holidays.