Assistant Shop Manager

JobDescription

Assistant Shop Manager

Starting full time salary £24,479 a year (£13.45 an hour) pro rata for part time

Whitley Bay, NE26 2DN

Permanent, 28 hours a week

The role

Scope's Whitley Bay shop - 198 Whitley Road, Whitley Bay, NE26 2DN

As Assistant Shop Manager at Scope's Whitley Bay shop, you will work alongside the Shop Manager to keep the shop running smoothly each day. Every day is different. You will help increase sales, manage shop costs, and support and motivate the team.

Responsibilities

• Assist in the management of the shop operations
• Work with the Shop Manager to support, motivate, and involve a diverse team of paid employees and volunteers
• Actively promote Scope and its services within the community
• Support the shop manager to drive sales and effectively manage stock. Also support our online selling by identifying suitable items and listing on online selling platforms
• Help the team deliver excellent customer service
• Deputise for the shop manager in their absence

About you

We look for someone who has:

• Proven experience in a customer facing role, with responsibility for supervising or leading a team within retail or other service based environments
• Experience working in a target driven environment, with a focus on achieving sales or performance goals
• Experience of working in a fast paced environment
• A team player with strong work ethic
• Strong communication and interpersonal skills
• IT literacy and numeracy skills

EEO and Disability inclusion

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope's values and contribute to our goal of creating a fair and equal future for disabled people.

Benefits

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Additional info

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Successful candidates will be subject to an enhanced DBS check.