Assistant Shop Manager

Vacancy Type Part Time / Permanent Location St Vincent's, 484-486 Kingsland Road, London E8 4AE Salary £10,803.00 Application Deadline Sunday, September 28, 2025

Are you passionate about charity retail and delivering exceptional customer service? Do you want to make a real difference in your community while developing your retail career?

The St Vincent de Paul Society (England & Wales) is looking for a dedicated and enthusiastic Assistant Shop Manager to support the day-to-day running of our charity shop on a part time basis. You'll work closely with the Shop Manager to maximise sales, manage volunteers, and ensure our shop is a welcoming and vibrant place for customers and donors alike.

• Support the Shop Manager in achieving sales targets and income generation through donations, Gift Aid, recycling, and online selling.
• Help maintain high standards of merchandising and stock rotation to ensure a fresh and appealing shop floor.
• Assist in recruiting, training, and leading a team of volunteers.
• Deliver outstanding customer service and foster a "sales through service" culture.
• Take responsibility for the shop in the manager's absence, including key holding and cash handling.
• Contribute to the shop's social media presence and community engagement.
• Ensure compliance with health & safety, SVP policies, and retail procedures.

Essential:

• Retail experience with a proven track record of meeting targets.
• Strong communication and organisational skills.
• Good level of English, Maths, and IT proficiency.
• Passion for charity retail and empathy with SVP's values.

Desirable:

• Experience in charity retail and working with volunteers.
• Knowledge of EPOS systems and visual merchandising.
• Understanding of the SVP and its mission.

You'll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. We offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

• Closing Date: 29th September 2025
• Interviews: w/c 13th October 2025

We welcome applicants from all backgrounds. Whilst we ask that staff have sympathy with Christian values, we celebrate and value people of all faiths or none - diversity and inclusion are at the heart of who we are.

If you have any questions or would like to know more about the role, feel free to contact our friendly HR Team on (option 5).

Please note: If you haven't heard from us within four weeks of your application, unfortunately, you have not been successful on this occasion. We encourage early applications as we may close the listing early if we receive a high volume of interest.

The St Vincent de Paul Society (SVP) has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. We are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Our mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background.

Join us in making a real difference - your skills could help transform lives.