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Assistant Service Manager: Customer Experience Leader
Posted 3 hours 13 minutes ago by FRANK G. GATES LIMITED
Permanent
Full Time
Call Centre / Customer Service Jobs
Hertfordshire, Stevenage, United Kingdom, SG1 1
Job Description
Gates of Stevenage is seeking an Assistant Service Manager to lead the front-of-house customer experience and deputise for the Service Manager. You will drive key processes, ensuring the department delivers industry-leading customer satisfaction and profitability.
The role focuses on mentoring the service team, handling escalations, and collaborating with Sales, Marketing and Product to enhance the overall customer journey.
FRANK G. GATES LIMITED
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