Assistant Restaurant Manager

Are you a passionate hospitality professional with a flair for leadership and a commitment to delivering exceptional guest experiences? Do you enjoy supporting teams, driving high standards, and working in a fast-paced, guest-focused environment?

Join us at Ragdale Hall Spa as an Assistant Restaurant Manager and take the next step in your career. You'll play a key role in supporting the Dining Room Manager, leading a dedicated team, and ensuring every guest receives outstanding food and service.

As an Assistant Restaurant Manager, you'll gain hands on experience across all areas of restaurant operations while developing your leadership skills in a supportive and high quality environment.

Main Duties

• Support recruitment, training, and development of the team, including trial shifts and appraisals.
• Lead, coach, and motivate team members, setting a positive example at all times.
• Assist in overseeing daily restaurant operations, ensuring excellent food and drink service.
• Be present during service, leading in the absence of the Dining Room Manager.
• Handle guest enquiries and complaints efficiently, ensuring high levels of satisfaction.
• Monitor stock levels, place orders, and support cost control and revenue targets.
• Ensure accurate use of EPOS systems, cash handling, and administrative tasks.
• Maintain high standards of cleanliness, food safety, hygiene, and allergen compliance.
• Complete daily checks, manage staff absences, and support performance management.
• Communicate effectively across departments and contribute to service improvements.

Qualifications & Skills Required

• Previous experience in a supervisory or assistant management role within hospitality.
• Strong leadership and team development skills.
• Excellent communication and organisational abilities.
• Passion for delivering high-quality guest service.
• Good understanding of food safety, hygiene, and allergen management.
• Experience with EPOS systems is desirable.
• Positive, proactive attitude with a willingness to learn and develop.

Hours of Work

• Worked on a rota basis to include some weekends.
• Competitive salary (dependent on experience).
• Opportunities to earn gratuities on top of your salary.
• Exciting career development opportunities within the company.
• Complimentary meals during your shifts, plus regular treats.
• Free on site parking.
• Staff accommodation may be available in Melton Mowbray.
• Free transport from Melton Mowbray and Asfordby.
• Exclusive access to gym facilities and selected exercise classes.
• Access to our luxurious Thermal Spa.
• Generous discounts across retail areas and food & drink outlets.
• 50% off most beauty treatments.
• Discounted stays and day packages for you, your friends, and family.
• Employee referral scheme with bonus rewards.
• Long service recognition and rewards.
• Access to Employee Wellbeing Programme and exclusive discounts.
• A fun, friendly, and welcoming team environment.

If you're ready to step into a leadership role and grow your career in a supportive, high quality hospitality environment, we'd love to welcome you to Team Ragdale!