Assistant Property Manager

Job Description:

Job Summary

We are seeking a proactive and organised Assistant Property Manager to support our property management team. The successful candidate will assist with daily operations, tenant relations, and administrative tasks to ensure the smooth running of our property portfolio. This role offers an excellent opportunity for individuals looking to develop their career within the property management sector, providing valuable experience in a dynamic environment.

Duties

• Assist with tenant enquiries and facilitate communication between tenants and management.
• Support lease administration, including data entry and document management using property management software such as Yardi.
• Coordinate maintenance requests and liaise with contractors to ensure timely resolution of issues.
• Conduct property inspections and prepare reports on condition and compliance.
• Manage administrative tasks such as filing, correspondence, and scheduling appointments.
• Handle phone calls professionally, demonstrating excellent phone etiquette.
• Support upselling initiatives to promote additional services or lease renewals.
• Maintain accurate records of rent payments, arrears, and other financial transactions.
• Contribute to marketing efforts by assisting with advertising vacancies and organising viewings.

Skills

• Proven experience with Yardi or similar property management software is highly desirable.
• Strong office experience with excellent organisational skills.
• Proficient in data entry and maintaining detailed records.
• Previous administrative experience within a property or facilities management environment is advantageous.
• Excellent phone etiquette with the ability to communicate clearly and professionally.
• Ability to upsell services effectively while maintaining a customer-focused approach.
• Organised with strong attention to detail and the ability to prioritise tasks efficiently. This role is ideal for motivated individuals eager to grow their expertise in property management while supporting a dedicated team in delivering exceptional service to tenants and clients alike.