Assistant Parts Manager

ASSISTANT PARTS MANAGER.

Earn up to £47,500 OTE per annum and earn overtime for working Saturday!

WHY WORK FOR HEDIN AUTOMOTIVE BMW & MINI

Join Hedin Automotive as an Assistant Parts Manager and play a key role in supporting the leadership of one of the largest and most successful BMW & MINI Parts Departments in the network. Working closely with the Parts Manager, you will help drive operational excellence, team performance, and customer satisfaction within a fast-paced and highly successful parts operation.

BENEFITS.

Hedin Automotive values our employees and invests in personal development and training. In addition, we offer a wide range of market-leading benefits to all our colleagues.

• 31 days of annual leave (including bank holidays) with long service awards and enhanced holiday entitlement

• Discount schemes with popular retailers - helping you save more

• Employee Car Ownership Schemes - available for you and your family

• Employee Assistance Programme - 24/7 wellbeing support with access to health professionals

• Private healthcare access - prioritising your health and prosperity

• Pension scheme and life assurance - confidence in your future

• Referral bonus - earn when you refer a friend to join the team

Why not take a moment to view all our benefits and see what our employees love about working at Hedin Automotive by visiting our Careers page

THE MAIN DUTIES OF THE ROLE INCLUDE:

Supporting the Parts Manager in the day-to-day running of one of the largest and most successful BMW & MINI Parts Departments in the network.

• Supervising and motivating the Parts team, ensuring excellent customer service is delivered to both internal and external customers.

• Assisting with inventory management, stock control, ordering, goods receiving, and maintaining accurate stock records.

• Monitoring stock levels and supporting the Parts Manager in optimising inventory to maximise availability and profitability.

• Coordinating daily departmental activities to ensure efficient workflow and productivity across the Parts operation.

• Supporting the achievement of departmental sales, purchasing, and profitability targets.

• Managing regular stock checks, annual stocktakes, and maintaining compliance with company procedures.

• Building and maintaining strong relationships with colleagues, customers, suppliers, and manufacturer representatives.

• Producing and reviewing departmental performance reports and identifying opportunities for continuous improvement.

• Managing and resolving customer queries and complaints in a professional and timely manner, ensuring concerns are fully investigated, appropriate corrective actions are implemented, and customer satisfaction is maintained in line with BMW & MINI standards.

• Acting as a deputy for the Parts Manager when required, providing leadership and operational support to the team.

YOUR PROFILE.

• Previous experience in a parts management or supervisory role within an automotive environment, such as Parts Manager, Parts Supervisor.

• Strong understanding of automotive parts operations, inventory management, stock control, and departmental profitability.

• Excellent customer service, communication, and relationship-building skills.

• Highly organised with the ability to prioritise workloads and manage multiple tasks effectively in a fast-paced environment.

• Confident using dealer management systems, Kerridge, and Microsoft Office applications.

SALARY AND WORKING HOURS.

• Basic salary of £38,062 with a competitive OTE of £47,500

• Working hours: Monday to Friday, 8am to 6pm or 7.30am to 5.30pm

ABOUT US.

Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent.

As part of Hedin Mobility Group-one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers.