Assistant Manager, Tommy Hilfiger - Livingston (FTC Mat Cover)

Join Tommy Hilfiger as an Assistant Store Manager and play a pivotal role in delivering excellent customer experience and driving sales growth.

About the Role

Our stores are the life and soul of our business. They act as our main touchpoints with our ever-evolving consumer base. As the world of retail evolves, we believe that our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount; the first class experience must be a given and our in store standards should never be questionable.

Responsibilities

• Lead the store teams to generate sales, profit, minimize losses, and create the best possible customer experience while ensuring the store is visually distinctive and impeccably maintained.
• Identify opportunities to grow the business and improve performance through collaboration.
• Maintain corporate visual merchandising directives and standards for the sales floor and back room.
• Work alongside the visual merchandising team to ensure clear communication and understanding between VM and store teams.
• Partner with the store management team to build on business opportunities and achieve company standards and objectives.
• Focus staff on the importance of quality relationships with internal and external customers, ensuring accountability in building a repeat customer base by providing unparalleled spirited service.
• Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels, and inventory levels.
• Communicate to the Store Manager what drives sales and discuss issues/priorities to develop strategies that maximize business, ensuring weekly visual presentation action plans.
• Analyze store level reports and create action plans to improve results.
• Assist with manpower planning, recruitment, interviewing, and hiring processes; recruit store personnel with diverse perspectives, experiences, and backgrounds.
• Build bench strength for key positions, including potential successors.
• Participate in weekly management meetings alongside other staff meetings.
• Clearly communicate to staff store and individual sales goals, other key performance expectations; provide guidance on what is needed to improve performance.
• Deliver a great customer journey and achieve exemplary mystery shop results.

About You

• You will have a minimum of 4 years of progressive retail experience.
• You will have a minimum of 2 years of store management experience in the service or retail industry.
• You will be an effective communicator with the ability to build relationships with ease.
• You will be a team player who recognizes and celebrates the contributions and achievements of others.
• You will be confident in giving feedback that promotes positive behavioral change.
• You will have strong people management skills with the ability to resolve conflict and unproductive disagreements.
• You will work well with change, being able to quickly adapt and work at pace.
• You will be energetic and authentic, showing a clear presence on the shop floor.

Benefits

At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our company a success. That is why we are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind, and flexibility designed to support our associates - both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.

Equal Employment Opportunity Statement

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition, PVH is committed to ensuring that all current and future PVH associates are compensated solely on job related factors such as skill, ability, educational background, work quality, experience, and potential.