Assistant Manager Leisure Entertainment

Assistant Manager - Leisure & Entertainment Kingston upon Thames Up to £30,000 basic + £6,000 bonus (OTE £36,000) + Outstanding Career Development Ready to lead the fun?

If you're an energetic people leader who thrives in a fast-paced, customer-focused environment, this could be the opportunity you've been looking for.

Our client is one of the UK's best-loved leisure and entertainment brands, creating unforgettable experiences for families, friends and groups through exciting attractions, games, great food and drink, competitions and celebrations. Every day is different, every shift is full of energy, and every customer leaves with a smile.

Just as importantly, this is a business that genuinely invests in its people. With industry-leading training, structured development programmes and a strong track record of promoting from within, it's the perfect place for an ambitious manager looking to take the next step in their career.

The Role

As Assistant Manager, you'll play a key role in leading the day-to-day operation of the centre. You'll inspire your team, deliver exceptional guest experiences and help drive commercial success while ensuring the venue operates safely and efficiently.

This is a hands-on leadership role where you'll lead by example and make a real impact every day.

What You'll Be Doing

• Delivering exceptional customer experiences so every guest has a fantastic visit.
• Coaching, motivating and developing your team to perform at their very best.
• Leading shifts and supporting the day-to-day operation of the centre.
• Maintaining high standards of safety, cleanliness and presentation throughout the venue.
• Driving sales through upselling food, beverages, activities and party packages.
• Supporting financial performance through stock control, banking and operational efficiencies.
• Acting as the Manager on Duty across a varied shift pattern, including evenings and weekends.

About You

You'll be someone who loves working with people, enjoys leading from the front and has the drive to build a successful career within a growing business.

You'll ideally have:

• A positive, enthusiastic and energetic approach.
• Experience delivering outstanding customer service in a fast-paced environment such as leisure, hospitality, fitness, entertainment, visitor attractions, restaurants, bars or retail.
• At least one year's experience managing people and operating as a key holder.
• Experience in a role such as Assistant Manager, Duty Manager, Shift Manager, Restaurant Manager, Operations Manager, Service Manager, Store Manager or similar.
• Commercial awareness with confidence in driving sales and promoting new business opportunities.
• Flexibility to work a varied rota, including at least one late evening each week and up to three weekends in four, when the business is at its busiest.

What's in It for You?

• Basic salary up to £30,000
• Performance bonus of up to £6,000
• On Target Earnings of £36,000
• Excellent staff discounts
• Structured training and development programme
• Genuine opportunities for progression within one of the UK's leading leisure operators
• A fun, supportive and rewarding working environment where no two days are the same

Interviews are available immediately, so don't miss this fantastic opportunity to join a business where your career can really take off.