Assistant Manager - Payroll Service Delivery

Position status: This opportunity is for a secured role that is due to commence in July subject to approval. If you would like to be considered as we progress with this position, please click to apply.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site .

Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Our values shape the way we consult and define the people we want to join us on our journey, they are:

• Safety first - Going home safe and well

• Client focus - Deliver on our promise

• Integrity - Always do the right thing

• Create opportunity - For our people to excel

Responsible for working with external outsourced payroll vendors to ensuring the accurate and timely delivery of payroll and benefit services for the UK , European and expat/shadow payrolls.

You'll be responsible for:

• Responsible for supporting the delivery of UK, European and expat/shadow payrolls with external outsourced payroll vendors

• Maintains standard payroll processes and operating procedures in line with managed service vendor delivery

• Responsible for supporting the collation and distribution of audit and compliance related activity

• Implementing audit approved process improvements.

• Manages payroll projects/processes as and when required

• Supports HR transformation projects where there is a payroll or benefits management requirement

• Manages MyHR Tier 2 esclated payroll and benefit queries through to resolution which are complex and require more technical knowledge, working with external vendor where required

• Develops working relationships with a range of internal stakeholders- Finance, Global mobility, Reward and Tax teams

• Works closely with HR Services to support continous improvement activities

• Responsible for the delivery of benefits transactions and associated administration across UK and European payrolls

You'll need to have:

• MS skills: Word, PowerPoint and Excel: presenting high quality reports, presentation and accurate payroll and data to diverse audience.

• Experience of working on across Eropean payrolls and benefits.

• Previous experience of working in a similar environment or role in Payroll and Benefit capacity (or equivalent).

• Experience of working in a managed service payroll delivery structure

• Can demonstrate vendor partnership

• Comfortable and confident with complex payroll and benefit queries and working independently.

• Experience in creating relationships with and being able to collaborate with stakeholders having an overall customer satisfaction mind-set.

• Experience working within large global organizations

• Ability to challenge when required and adhere to legislative guidelines.

• Ability to multi task in order to meet stringent deadlines

• Ability to work at pace - demonstrable experience of managing and prioritizing competing demands ensuring deadlines are met without loss of standards.

• Solution focused with excellent attention to detail, prioritisation and organizational abilities.

• Management of routine, complex and diverse payroll and benefit matters.

• Customer focused and results driven

• CIPP Degree or equivalent or equivalent experience

• Evidence of continuous professional development as it relates to Payroll and Benefits

You'll also have:

• Comprehensive and up to date knowledge of UK and local country payroll, benefit and employment law to support employee payroll and benefit enrolment with vendors and appropriate query handling and advice.

• Experience in reconciliations and or payroll control processes.

• Experience working within large global organisations.

• Experience of communicating - written and oral, complex Payroll and Benefit matters succinctly, concisely and clearly.

• Build and maintain strong and credible stakeholder relationships with a customer satisfaction mind-set.

• Previous experience of working in a shared service centre (HR/or payroll)

• Project Management.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.

Please remember the Employee Referral Scheme and if there are any talented people you can recommend, just click the button and use the 'Refer a friend' feature found within the relevant job.