Assistant Manager - Allertons

In 2026, Allertons will celebrate our 12th Anniversary. Due to ongoing success and expansion, we are looking for anAssistant Managerto join our flagship location in Leeds. We describe ourselves as a 'Self-Care Department Store', with each Allertons location featuring a Cafe, Boutique, Hairdressing, Barbering, Beauty Treatments and more much more. Everything for how you Live, Look and Feel.

• Full Time, 5 days per week
• Reporting to the Store Manager

Main Duties

You will play a pivotal role in driving store success and delivering exceptional customer experiences. In this vibrant position, you will support the Store Manager in overseeing daily operations, leading a passionate team, and ensuring that our store meets its sales and service goals. Your leadership will inspire your team to excel in customer service while maintaining an engaging shopping environment. Working from the Front Desk (Allertons Client Conceirge) with overall responsibility for that team, you will be:

• Providing administrative and reception support along with other customer facing duties.
• Ensure all KPIs in efficiency, profitability, and customer service are met and exceeded at all times.
• Assist in managing daily store operations to ensure efficiency and profitability.
• Lead, train, and develop team members to enhance their skills and performance.
• Oversee inventory management, including stock replenishment and merchandising.
• Implement effective sales strategies to achieve store targets and maximise revenue.
• Handle cash management processes, including cash handling and payroll oversight.
• Foster a positive work environment through effective communication and employee orientation.
• Engage with customers to provide outstanding service and resolve any issues promptly.
• Collaborate with the Store Manager on budgeting, pricing strategies, and marketing initiatives.

Qualifications

• Proven experience of successful management.
• Strong leadership skills with a focus on team management and development.
• Experience with inventory control, sales, marketing and promotions.
• Familiarity with point-of-sale (POS) systems, Client Relationship Management (CRM) systems, and administrative tasks related to retail and appointment-led operations.
• You do not need to have worked in a Salon before, experience in any fast pased, Client facing environment is suitable, such as Hotels and Customer Service.

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