Assistant Hotel Manager

Assistant Manager - Premium Living Residence

Birmingham City Centre Up to £34,000-£38,000 + 10% Bonus

Are you a hands on leader from hotels, hospitality or retail looking for your next step - with more balance, more ownership, and a genuinely exciting environment?

This is a brilliant opportunity to step into a premium, design led residential building and play a key role in delivering a five star living experience for residents.

You'll be joining a fast growing, award winning operator known for creating high end living spaces with a strong focus on service, community and experience - think hospitality level service within a residential setting.

If you enjoy being at the heart of operations, leading from the front and creating exceptional customer experiences - this could be exactly what you're looking for.

The Role

As Assistant Manager, you'll support the overall running of the building, working closely with the General/Building Manager to ensure everything runs smoothly day to day.

This is a hands on, visible role - perfect for someone who enjoys being on the floor, supporting their team and making things happen.

Key Responsibilities

• Support the day-to-day operation of a premium residential building
• Deliver a five star resident experience at every touchpoint
• Lead from the front, supporting and motivating the on site team
• Oversee front of house, resident services and daily operations
• Assist with move ins, resident engagement and community events
• Handle resident queries, feedback and issue resolution
• Support health & safety, compliance and building standards
• Assist with reporting, admin and operational processes

About You

You might currently be working as a:

• Assistant Manager / Duty Manager / Supervisor (Hotel or Hospitality)
• Retail Assistant Manager / Store Manager
• PBSA / Build to Rent Assistant Manager

You'll be:

• Highly organised and hands on
• A natural people leader with strong communication skills
• Passionate about service and creating great experiences
• Calm under pressure and solutions focused
• Ambitious and keen to progress within a growing business

What's On Offer

• £35,000-£38,000 basic salary (DOE)
• Annual bonus
• 28 days holiday (including bank holidays)
• Your birthday off every year
• Clear progression within a fast growing, premium brand