Assistant Hospitality Manager, Wembley Stadium

The opportunity

Delaware North UK is hiring a full time Assistant Hospitality Manager to join our fantastic team at Wembley Stadium in Wembley, London. When you share our vision and help drive the buzz of the stadium, there are always opportunities to thrive.

As an Assistant Manager of Hospitality, you will support the leadership team in delivering efficient, high quality, and cost effective hospitality operations across our hospitality spaces, including box operations within the exclusive box environment. You will help ensure each private box delivers a seamless, elevated guest experience-from coordinating service delivery and managing teams, to upholding the highest standards of presentation, compliance, and personalised service.

There is never a dull moment under the arch, so if you are the motivational and innovative leader we are looking for-ready to confidently communicate and collaborate with dedicated team members-apply now and join our valued team.

Share your passion for excellent guest experiences in this electric atmosphere and kick off your new career with us.

Pay

The expected pay for this role is £35,000

What we offer

Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you'll find yourself working at the coolest venues with some of the best team members. We're looking to create the future of hospitality, so if you're ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you'll receive:

• A generous 33-day holiday allowance (including bank holidays)
• Favourable pension contributions
• Free meal on event days
• Experience in a dynamic workplace hosting major international sporting events and concerts, including England's National Football team, Cup Football competitions, Rugby League Ashes, Dua Lipa, multiple nights of both Oasis, and Coldplay, and so much more in 2025

Help us delight the world by applying today.

What will you do?

• Support hospitality and box operation services using business efficiency tools, strong organisational skills, and available resources to deliver timely, high quality service to guests across all private box environments.
• Support the hiring, onboarding, training, scheduling, and development of team members to build a high performance culture, ensuring teams working within the box areas are fully prepared to deliver premium service.
• Elevate the guest experience within the box environment, delivering top tier, personalised service through clear and positive communication, proactive problem solving, and strong relationship building with senior leaders, clients, and box holders.
• Monitor finance, payroll, stock movement, and purchasing procedures, ensuring all box related operations align with Delaware North processes and contribute to accurate post event reporting.
• Ensure all box operations comply with health and safety regulations, food hygiene standards, fire regulations, licensing laws, and trading standards, maintaining Delaware North's policies and standards of excellence across every premium space.

More about you

• 2+ years' operational experience in hospitality environments, with managerial and 5 6 fine dining experience as beneficial; no degree required
• Skills in customer service, verbal and written communication, self motivation, collaborative flexibility, and IT literacy
• Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments