Assistant Head Sommelier

Who are we?

Maison Estelle is a private members' club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A 'hosted home', bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.

What's in it for you?

AtEstelle, we prioritise your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates and biannual socials. Nurture your well-being with stocked colleague spaces and staff food. Engage in forums shaping The Estelle Way. Join us for a fulfilling journey where you arevalued,supported, andcelebrated.

Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across Ennismore brand.
• Birthday day off
• Goes without saying, but we will feed you during your shift.
• Added protection of our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Recommend-a-friend bonus scheme.

WHAT YOU WILL DO

The key responsibilities for this role will include but are not limited to:

• Managing the day-to-day operations and activities within the wine areas ensuring the team deliver an exceptional hosted experience for our members.
• Providing direction to the Sommelier team during service.
• Making sure the restaurant is set up and closed accurately and on time; cleaned, restocked and all mise en place is prepared and ready on time.
• Ensuring the relevant wine related areas, FF&E, silver, glass, porcelain etc. is clean and in good working order.
• Proactively managing any member complaints ensuring we follow up so that our members and their guests leave happy with a positive lasting impression.
• Helping to achieve budgeted wine costs, sales, stock, labour costs and profitability.
• Delivering all department control procedures to ensure the safe delivery of all wine related products are in line with UK food safety and health and safety legislation.
• Being aware of our members who are drinking and / dining with us and ensure the bar team personally tailor their service appropriately.
• Ensuring use of till systems and payment processes are in line with SOP's and standards.
• Recommending food and wine pairings to our members based on their preferences
• Advising members on wines based on their personal tastes
• Having an in-depth knowledge of our wine list to be able to inform members about different varieties of wines and prices.
• Ensuring wines are served at the right temperature and within the proper glassware in line with the members club standards.
• Storing open bottles properly to maintain the best taste and quality.
• Managing wine cellar and ensure it is stocked as requested.
• Training junior colleagues and other F&B colleagues on available wines and also make sure that they have good knowledge of the wine list.

WHO WE ARE LOOKING FOR

• WSET Level 3 or Diploma
• At least 2 years proven experience in a Sommelier role within a luxury / lifestyle hospitality business.
• Excellent time-management skills; comfortable prioritising what is important during busy periods.
• Obsessive about wine
• You are an inspiring leader who relishes taking responsibility for running the Wine department.
• A balance between a methodical and process-driven approach and flexibility and creativity when it comes to meeting deadlines and finding solutions.
• Excellent communication skills and comfortable talking to colleagues, senior management, and coming front of house to talk to members.
• A genuine passion for hospitality and hosting.