Assistant General Manager

All Star Lanes brings together retro bowling, made-to-share food and feel-good fun across four iconic London locations. With karaoke, darts and arcade games alongside the lanes, we've got something for everyone - from big nights with friends to unforgettable family days out.

We are seeking a motivated and experienced Assistant General Manager to bring their energy and passion for excellence to our vibrant team at All Star Lanes!

The Role:

As our Assistant General Manager, you will be the right hand to the General Manager - supporting with daily operations, inspiring the team and ensuring every guest has an unforgettable experience. From driving business growth to keeping high standards, you will play a key role in shaping our fun, fast-paced, and people-focused culture.

What you will be doing:

• Support the General Manager with strategic planning and business development initiatives,
• Assist in managing day-to-day operations, including staff management, monitoring inventory, and achieving sales goals whilst fostering a culture of excellence and accountability,
• Ensure compliance with health, safety and company regulations,
• You'll lead from the front - setting tone on the floor, making sure every shift runs smoothly with exceptional service and unbeatable teamwork at the heart of it all
• Turning challenges into opportunities - handling guests' concerns with confidence and personal touch that leaves them feeling heard, valued and eager to come back

What you need to succeed:

• Previous experience as an Assistant General Manager or Deputy Manager within a premium branded restaurant, gastro-pub, cocktail bar or competitive socialisingvenue
• Experience in stock management, staff scheduling and hiring process
• Advanced knowledge of Food Hygiene and Health & Safety procedures
• Systems literate, able to analyse a stock result as much as P&L
• A warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail
• Passion for all things hospitality
• Eagerness to learn and develop your career within a fantastic group.

In return, you will get:

• Competitive salary plus share of tronc

• Work with a team of like-minded individuals who live and breathe good vibes and great service,

• Free meals on shifts,

• Free bowling and 50% discount on food & drinks for you and your friends & family

• Genuine progression opportunities

• Wagestream - access to your when you need it

If you are a passionate, driven individual ready to take the next step in your leadership journey - we want to hear from you!

Don't miss your chance to be part of something amazing at All Star Lanes