Assistant General Manager

Full-time Permanent Mid-level Senior

£40,000 per annum

Monday to Friday, with weekend cover as the business requires

Help us make a rental home feel like home.

Hemma is a UK living brand bringing Scandinavian-inspired rental homes to residents, backed by Norway's largest residential specialist. We're building safe, inclusive and sustainable communities, and we need an Assistant General Manager to help bring Water Lane to life.

The role You'll work side by side with the General Manager to run a brilliant building, and step in as their deputy when needed. You'll lead our Resident Services Team day to day, and you'll have a real say in the numbers that matter: occupancy, retention, leasing and budget. You'll also make sure the building is safe, compliant and cared for.

What you'll do

• Lead and develop a friendly, high-performing Resident Services Team, through regular 1-2-1s, training and recruitment
• Keep moves in and out, inspections, voids and maintenance running smoothly
• Own the operating budget and work with the GM to hit targets
• Build strong relationships with residents, local partners and suppliers
• Keep compliance and health and safety front of mind, and create a team culture where safety comes naturally
• Handle feedback and complaints fairly, and run events that bring the community together
• Represent the Hemma brand in everything you do

About you

• At least 2 years in a management role in build to rent, student accommodation or hospitality
• A natural leader who stays calm, decides quickly and puts residents first
• Confident with Microsoft Office, and with knowledge of UK tenancy law, including the Renters' Rights Act
• MRI experience or a tenancy or build to rent qualification would be a bonus, but isn't essential

Why Four Corners We deal in reality, not theory. We do what we say we will, and we're committed to the people who live and work with us for the long term.