Assistant General Manager

Are you an experienced yet highly ambitious hotel management professional, with a passion for exceptional guest experiences? Our renowned client is seeking a dynamic Assistant General Manager to join their team, in an idyllic and picturesque area of Stirlingshire. This is a fantastic permanent opportunity to take the next step in your career, shaping the future of a thriving, luxury property and leading a dedicated team.

What you will get in your new role

• Competitive salary of £38,000 per annum
• Live-in accommodation available for those relocating
• Regular share of gratuities/TRONC
• Generous internal company discounts
• Clear pathways for progression and development within the company

Responsibilities in your new role as Assistant General Manager

• Supporting the General Manager in the overall operation and strategic management of the property.
• Ensuring outstanding guest service and leading by example across all departments.
• Fostering a culture of excellence throughout the property.
• Assisting with the seamless management of food and beverage operations, banqueting & events, and accommodation services.
• Supervising, motivating, and developing team members to achieve their full potential and high performance.
• Ensuring rigorous adherence to company standards, policies, and procedures.
• Assisting with staff training, scheduling, and performance management initiatives.
• Expertly managing customer feedback and resolving any issues professionally.
• Contributing to efficient stock control, cash handling, and cost management.
• Guaranteeing strict compliance with all health & safety, licensing, and regulatory requirements.
• Confidently acting as Manager on Duty when required, upholding the highest operational standards.

Your personality, experience and qualifications

We are seeking a proactive, guest-focused individual, with demonstrable previous experience in a senior management role within a luxury hotel, ideally country house style. You will possess strong leadership and communication skills, coupled with an unwavering passion for delivering high standards and creating truly memorable guest experiences.