Assistant General Manager - Aviva Stadium, Dublin

About the Role

The Assistant General Manager leads and develops the food and beverage operation at Aviva Stadium, ensuring an exceptional experience for every guest while meeting the client's high standards and ambitions. The role works closely with the Venue Director, the client and key stakeholders within a complex, high-volume hospitality environment that balances heritage with innovation and commercial performance with guest experience. The successful candidate will lead, develop and retain a well-trained team, maintain consistent standards, and continuously improve and innovate the food and drink offering so that it remains exciting, high-quality and aligned with the prestige of the venue.

Key Responsibilities

• Work closely with the Venue Director, client and key stakeholders to set strategy, develop plans and deliver business objectives.
• Oversee day-to-day catering operations, ensuring consistently high standards of food quality, service and hospitality.
• Build strong client partnerships, understand their needs and ensure successful delivery of events, functions and catering services.
• Lead, develop and retain the permanent and casual workforce, creating a positive, engaged and high-performing team culture.
• Ensure effective recruitment, deployment, training, performance management and succession planning across the venue.
• Take accountability for venue profitability, budgets, forecasting, P&L performance and effective cost control without compromising quality.
• Identify new commercial opportunities, support sales and marketing activity, and develop relationships that generate repeat and new business.
• Monitor market trends, competitor activity and performance data to identify opportunities to improve efficiency, innovation and the guest experience.
• Maintain high standards of food quality, presentation, cleanliness, hygiene and service, ensuring the Levy signature culture is consistently delivered.
• Lead a strong health and safety culture across the venue, ensuring compliance with all relevant Compass and Levy policies, legislation, food safety requirements and training.

Required Experience & Qualifications

• Minimum 5 years' senior-level food and beverage management experience, with the confidence to lead large operational teams.
• A confident, energetic and charismatic leader who motivates teams and consistently drives results.
• Passionate about people, with a strong focus on building, developing and engaging high-performing teams.
• Genuine passion for food and hospitality, with a natural flair for creating excellent guest experiences.
• Experienced in leading projects, implementing change and adapting to evolving business requirements.
• Proven P&L accountability with strong commercial awareness and the ability to deliver financial results.
• Confident engaging and influencing clients, senior stakeholders, peers and functional specialists at all levels.
• Excellent communication skills, with the ability to build relationships, influence others and work effectively within brand guidelines.
• Structured and organised while remaining flexible, agile and able to calmly solve unexpected challenges.
• A resilient team player who can adapt their leadership style to different situations and is willing to work evenings and weekends when required.

Benefits & Perks

• 23 days' annual leave plus bank holidays, with your birthday off and a holiday purchase scheme.
• Healthcare plan with HSF Health covering dental, optical and therapy treatments.
• Mental health support through a 24/7 Employee Assistance Programme.
• Shopping, entertainment and travel discounts through the Engage app.
• Financial wellbeing support through the Employee Assistance Programme.
• Ongoing training and structured career pathways.
• Meals on duty included.
• Tax Saver Ticket purchase scheme for commuters.
• Free parking on site where applicable, dependent on venue.