Assistant Front Office Manager

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

We are currently recruiting for an Assistant Front Office Manager here at the Delta Hotels by Marriott Waltham Abbey.

What's in it for you

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty:Enjoy complimentary meals while at work
• Uniform Provided:A professional uniform is supplied for all associates
• Explore Discounts:A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries
• Pension Scheme:Participation in The People's Pension
• Employee Assistance Programme:Free and confidential support for various challenges, including financial advice, stress and health issues
• Career Development:Opportunities for career growth and internal transfers within Marriott's global network
• Training and Development:Access to training programs to enhance your skills and advance your career

Responsibilities

Here's what your journey with us entails:

• Assist the Front Office Manager in the day to day running of the Front Office areas
• Supervise and manage the Front Office team
• Handle guest complaints
• Provide feedback to Front Office team members
• Ensure compliance with all Front Office policies and procedures

Safety and Company Policies

• Follow all company and safety and security policies and procedures
• Report maintenance needs, accidents, injuries and unsafe work conditions to the manager
• Complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information
• Communicate with others using clear and professional language
• Develop and maintain positive working relationships with others
• Support the team to reach common goals
• Listen and respond appropriately to the concerns of other employees
• Ensure adherence to quality expectations and standards

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

Compensation: To be discussed