Assistant Food & Beverage Manager

About Us

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

Why join Crimson Hotels

• Discounted stays around the world
• Free meal on duty + unlimited hot drinks
• Paid day off for your birthday
• Team member discounts
• Health benefit schemes
• Employee Assistance Programme and wellbeing initiatives
• Learning and development opportunities for career progression
• Recognition and reward schemes

Our Values

We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.

About the Facility

As part of the Crimson Hotels Group, you will join the team of Crowne Plaza London Gatwick, a 302 bedroom hotel located just 5 minutes' drive from Gatwick Airport. The Cube Restaurant serves delicious, locally sourced food for breakfast and dinner, while drinks and light meals are available all day in The Olive Grove. Our chic meeting spaces include private boardrooms and a stunning event suite with a foyer and bar, suitable for hosting receptions or dinners for up to 200 guests, or 280 guests for meetings.

What your day will look like?

As an Assistant Food & Beverage Manager, you will support the day to day operation of our Food & Beverage outlets, ensuring exceptional service standards are consistently delivered. You will work closely with the Kitchen, Meetings & Events, and wider hotel teams to create memorable guest experiences while driving operational efficiency. You will lead by example on the floor, supporting, coaching, and motivating the team to deliver outstanding customer service. From managing service periods and handling guest enquiries to resolving concerns and ensuring compliance with brand standards, you will play a key role in the smooth running of the department. You will also assist with staffing, training, stock control, and achieving departmental targets, helping to maximise guest satisfaction and business performance.

What You'll Bring?

You will have previous experience within a Food & Beverage or hospitality environment, ideally in a supervisory or leadership role, with a passion for delivering exceptional guest experiences. Strong communication and interpersonal skills are essential, allowing you to build positive relationships with guests, colleagues, and stakeholders across the hotel. You will be highly organised, proactive, and capable of managing multiple priorities in a fast paced environment. A hands on approach, strong attention to detail, and the ability to lead and inspire a team will be key to your success.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.