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Assistant Bar Manager
Posted 1 day 16 hours ago by Rockwater Hove
Rockwater Hove is Sussex's most premier beachfront destination venue situated right on Hove seafront. Rockwater isn't just a restaurant; it's a lifestyle, an experience, and a home away from home.
Our inviting venue boasts a rooftop restaurant where the day begins with incredible breakfast, followed by a delightful shift to a luxurious small plate sharing concept from midday until late. The Bar and Kitchen offers a buzzing atmosphere, family favourites, tasty cocktails, while our shack provides quick coffee and bites for those on the move. Downstairs our lodge offers a cosy workspace and cafe setting.
Whether it's a romantic dinner, a lively celebration, or a quick snack, Rockwater has a spot for every moment. Beyond dining, Rockwater pulses with life. Live music, DJ sessions, sunrise yoga, and invigorating sea swims fill our calendar with unique experiences you won't find anywhere else.
Assistant Bar Manager Responsibilities- Support the Bar Manager in guiding and inspiring a dynamic bar team to ensure seamless operations, efficient labour, high hygiene and safety standards, tight stock management and cost control.
- Achieve company objectives in sales, service, quality, appearance and cleanliness of Rockwater through training of employees whilst maintaining a positive and productive working environment.
- Develop and maintain a detailed understanding of the wine, cocktails and spirits at Rockwater.
- Take an active approach towards menu development and continually seek new ideas and ways to improve the offering.
- Develop and maintain relationships with reps and suppliers.
- Maintain a complete understanding of all policies, procedures and standards.
- Ensure that all bar/coffee equipment is kept clean and in excellent working condition through personal inspection and regular maintenance, including line cleans, and reporting of any issues.
- Effectively manage guest complaints and resolve them so the guest leaves happy and not feeling the need to escalate. Report any issues to Senior Management.
- Responsible for all areas of beverage stock management including ordering, deliveries, stock counts and wastage, and ensure stock control is managed by delegating appropriately and following up accordingly.
- Have an extensive understanding of Rockwater and the various experiences we offer our guests, including our Openwater subscription. Ensure new starters are fully trained and integrated into the Rockwater team.
- Lead by example and motivate the team to deliver the best service through feedback and incentives.
- Work closely with Senior Management to help achieve the monthly revenue and profit targets.
- Oversee and ensure that regular employee performance reviews are completed.
- Ensure that all bar staff are delivering the "Rockwater Experience" at all times to all guests by following the Waves of Service standards from the welcome to the farewell.
- Know who our members are and strive to build relationships with them.
- Build guest loyalty and ensure that all bar staff are aware of members, regulars and VIPs and are providing individual, engaging service at all times.
- Possess astute financial awareness and ensure effective payroll management, taking into account weekly forecasts and budgets.
- Ensure compliance with all company policies and procedures throughout Rockwater, including health and safety and food safety procedures.
- Maintain responsibility for leading, inspiring and motivating the team to achieve stability, increased productivity and employee loyalty.
- Work closely with the events team and assist with the organisation, management and delivery of events.
- At least 1 year experience as a Bar Manager or supervisor in a high volume venue.
- Experienced in managing large teams.
- Competitive salary package and tronc.
- Incredible tips - approximately £3-£4 per hour on top of your basic pay (Based on last 3 months).
- Wagestream - Access your pay early.
- Employee referral scheme.
- Health assured - Employee assistance programme.
- 25% off your food bill up to 4 people.
- Free staff food on shift.
Joining us isn't just about a job; it's about becoming part of a dynamic team that's all about creating unforgettable memories. As an Assistant Manager you'll play a key role in crafting these cherished moments for our guests. If you're excited about leading teams to deliver outstanding experiences then step inside and discover the Rockwater way.
