Area Support Manager

Great salary plus car & package

Area Support Manager - Leading Schoolwear Retailer

East Anglia

We are looking for a flexible, organised, and hands on Area Support Manager to support retail team in East Anglia. Working closely with the Regional Retail Operations Manager, you will provide operational support across branches and school shops, helping to ensure excellent customer service standards and smooth day to day operations.

This is a varied field based role that will involve branch coverage, staff training, event support, and administrative duties. The successful candidate will be confident working in fast paced retail environments and able to adapt quickly to different locations and teams.

Key Responsibilities Field Support - Branch Coverage

• Provide operational coverage across branches and school shops when required
• Support teams across the shop floor, warehouse, and customer service departments
• Assist the central customer service team during busy periods
• Support retail events and act as Event Lead when needed
• Assist with stocktakes, audits, and general branch operations

Field Support - Training

• Deliver planned training across retail locations as directed by the Head of Retail and Area Managers
• Follow up on completed training and monitor progress
• Ensure training logs are accurately completed and signed off
• Identify additional training needs and provide feedback to management

Administration

• Coordinate branch uniform requests
• Manage requests for cleaning supplies and stationery across branches
• Complete ad hoc administration tasks to support the retail department

Additional Duties

• Support the implementation of shop floor and stockroom changes
• Attend and contribute to retail meetings
• Carry out additional duties as required by the business About You

  We are looking for someone who:

  • Has previous retail experience within a fast paced environment
  • Is self motivated and able to work independently
  • Can work effectively under pressure and meet deadlines
  • Has strong communication and organisational skills
  • Is confident supporting and training teams
  • Has good IT skills, particularly in Microsoft Excel and Word
  • Holds a full UK driving licence (essential)
  • Is flexible and willing to travel between locations

  This is a great opportunity in a varied and rewarding field based role with ongoing training and development, a supportive retail management team, and a competitive salary plus car and benefits package.

  If you are a proactive and adaptable retail professional looking for your next challenge, we would love to talk with you. Apply now or apply with Indeed.