Area Service Managers

Overview

Locations: Glasgow and Argyll & Clyde.

Have you ever thought about continuing your management career in the Scottish Ambulance Service? Are you looking for a challenging management role where no two days are the same? Are you passionate about service improvement and seeking a role that will challenge you? If the answer is yes, we may have the role for you.

An exciting opportunity has arisen for a pivotal role in service delivery based within the West Region, as an Area Service Manager. Both permanent and secondment positions are available.

This managerial post will play a critical role in the achievement of the West Region's performance targets and the ongoing development of our continuous improvement agenda. The post holder will assume an important role within the management structure for the West Region with responsibility for teams within both Scheduled and Emergency/Unscheduled Care Services. In addition, the post holder will be expected to provide management support at operational incidents as required and participate in the Regional On-Call arrangements.

Responsibilities

• Lead and manage teams within Scheduled and Emergency/Unscheduled Care Services in the West Region.
• Contribute to achievement of performance targets and the continuous improvement agenda.
• Provide management support at operational incidents as required.
• Participate in the Regional On-Call arrangements.

Qualifications and experience

• Experience in a management, supervisory or leadership role and stakeholder engagement.
• Experience of managing budgets, project management, managing change, and working with internal/external partners.
• Experience implementing local delivery plans; consideration given to those working towards a management qualification.
• Strong leadership with the ability to build, develop, motivate, mentor and lead teams.
• Excellent interpersonal, communication, planning, organisational and analytical skills; ability to prioritise workloads and meet deadlines.
• IT literacy and a driving licence.

Additional information

• You must evidence relevant experience and commitment to improving quality and standards of care, openness to new organisational structures, procedures and technology, and support for cultural change.
• Applications are welcome from individuals who demonstrate the relevant experience, drive and enthusiasm as outlined above.
• Informal enquiries and further details should be directed to the listed contacts below.
• People listed: Phil McAleer, Head of Ambulance Services, Glasgow; David Mackintosh, Head of Ambulance Services, Glasgow; Geraldine Sparkes, Head of Ambulance Services, Argyll & Clyde. Emails are provided in the original description.

Important information for applicants

• Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check. If the post is assessed as a "regulated role", appointment will be subject to joining the PVG Scheme. Changes will be confirmed by the Hiring Manager or Recruitment Team.
• To work in the United Kingdom, individuals must have permission to work in the country, as required by UK Visas and Immigration.
• Pre-employment checks for a preferred candidate will include entitlement to work checks. Details on routes of permission are available on GOV.UK.
• The Scottish Ambulance Service is NOT licensed to issue certificates of sponsorship under current UKVI regulations. Applicants must have the right to work in the UK without sponsorship.
• NHS Scotland is committed to equality and diversity and welcomes applications from all sections of society.

For more details, refer to the original contact information provided in the job posting.