Area Operations Manager - North Wales, Chester

Area Operations Manager - North Wales

Salary from £60,000 per annum, plus £7.5k car allowance

We are looking for a passionate, people-focused, and guest-obsessed Area Operations Manager to join our team at Marston's and help us achieve our ambition to be the UK's number 1 pub company.

In this role, you'll be responsible for a diverse area of 21 pubs, comprising both managed and partnership pubs, covering North Wales and other areas including Liverpool, Warrington, and Wirral. This role reports to a Regional Operations Manager within our North Division.

Along with a competitive salary, a generous car allowance, and 25 days holiday, other benefits include private healthcare (for you and your family), Marston's Rewards offering discounts across various retailers, your own discount card for our pubs, a "Save as you earn" share scheme, and an uncapped operations bonus scheme aligned to your individual and regional performance.

Have you got what it takes? You will have full P&L responsibility, with a focus on driving sales, guest experience, and delivering key KPIs-both financial and people-focused.

• You'll be passionate about developing and growing your Self-Employed Pub Partners, enabling everyone to reach their full potential and drive sales. A team player.
• You'll have a strong commercial mindset, keen to maximise profit opportunities and support your team's growth.
• You manage your time effectively, add value in meetings, and seize opportunities.
• You demonstrate pace and urgency, with energy and a proactive attitude towards recruitment.
• You deliver excellent guest experiences through high standards and service.
• You can work cross-functionally with departments like Marketing, Finance, Recruitment, and HR.
• If you enjoy projects, you'll find plenty of opportunities to share ideas and develop further.

What you'll bring to the role - You should have enthusiasm for hospitality, service, and multi-site management experience.

• A passion for people, pubs, and the industry.
• Ability to instill a sales culture across your pubs.
• Experience in delivering high standards and service in drinks and food.
• A proven track record of successful recruitment.
• A natural talent for nurturing and developing your team.
• Ability to recognise and reward success, motivate, and challenge your team.
• Strong P&L management skills with commercial acumen.
• A love for community pubs and their role.

Living close to your area and having the ability to drive are important for work-life balance.

What we offer - At Marston's, we prioritize our people and offer comprehensive benefits, including:

• Training and induction from our NITA award-winning team
• Apprenticeship programs for career development
• Enhanced Maternity & Paternity leave
• 30% discount in our pubs and inns
• Access to discounts via the Cheers Platform
• Save as you earn scheme
• Private healthcare
• Employee assistance program for well-being support

Be yourself. Personality matters here. We value your attitude and ambitions. No matter your background, we welcome you and celebrate your uniqueness.

We look forward to what we can achieve together.

Learn more about our current company strategy HERE