Architect - Service Operations & Managed Services

A telecommunications solutions provider is seeking a strategic architect to define the architectural vision for service operations. The ideal candidate will have over 12 years of experience, specializing in service delivery platforms like ServiceNow and Dynatrace. Responsibilities include leading architectural decision-making, optimising vendor strategies, and integrating business applications. This role requires strong expertise in API integration and operational excellence frameworks, making it vital for transforming service delivery in a fast-paced environment.