Arcade Duty Manager: Lead Ops & Guest Experience

Bandai Namco Amusement Europe Ltd in Rochester, United Kingdom, seeks a motivated Duty Manager to support daily arcade operations and lead the on-site team. You will deliver excellent guest experiences, handle queries and initial complaints, and supervise training and recruitment efforts.

The role requires strong leadership, a customer-focused mindset, and the ability to manage multiple tasks while handling cash and administrative duties.