Aquatics Duty Manager - Customer Experience Lead

A leading Leisure/Sports Centre operator in Hemel Hempstead is seeking a Duty Manager to oversee daily operations. Responsibilities include ensuring health and safety, driving customer service excellence, and leading a diverse team. Candidates should have experience in aquatics management and excellent communication skills. The role requires flexibility for day, evening, and weekend shifts, along with qualifications such as National Pool Lifeguard and First Aid at Work within a set timeframe.