Approved Premises Manager (SPO) - Trent House (Full-time)

There are 20 Approved Premises sites in Midlands - the merit list may be utilised for other sites within this area.

Overview of the job

This is a management role within the Probation Service (PS).

The job holder will be responsible for managing an Approved Premises (AP). They will manage the practice of AP staff within the designated site and ensure the effective management of risk posed by people living in the AP.

Summary

The job holder will manage the efficient and effective operation of the AP. They will supervise AP staff to ensure compliance with PS strategy for use of an AP. They will create and maintain a safe environment ensuring the safety of staff, people living in the AP, the public and the premises. They will offer support and cover to other teams/functions during periods of absence.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of the relevance to the work that they do.

The post holder must adhere to all policies in respect of the sensitive and confidential nature of the information handled whilst working in this position.

The AP Manager will be expected to participate in the out of hours standby duty rota.

Undertake specific areas of responsibility as delegated by the Area Manager and any other duties appropriate and commensurate with the grading of the post.

Responsibilities, Activities & Duties

The job holder will be required to carry out the following responsibilities, activities, and duties:

• To provide effective management and leadership to the team including accountability for the quality delivery of good practice and team performance
• To ensure effective recruitment and that all team resources are deployed efficiently and effectively
• To ensure the effective functioning of contracts for staffing, facilities and estates as delegated by the AP Area Manager
• To access, interpret, analyse and apply performance data proactively to improve function/team performance, evaluate practice and deliver organisational aims
• To proactively manage staff development, issues of underperformance, attendance, health and safety, employee relations and diversity matters.
• To contribute directly to public protection through multi-agency arrangements and individual casework review, discussion, and feedback
• To ensure that AP staff manage self-harm, wellbeing and social care needs of people living in AP, and carry out first aid as necessary in the case of injury or self-harm
• To promote a culture of innovation and continuous improvement to service delivery
• To manage financial resources as delegated and overseen by the AP Area Manager
• In accordance with the business plan to provide a leading role and direction in work with partners and key stakeholders, and represent the PS as appropriate to the role
• To facilitate effective communication between the AP management team and internal/external partners and to respond positively to the concerns of neighbours and the local community
• To undertake stand-by duties and participate in the out-ofhours rota, responding to issues as appropriate
• As a member of the AP management team to play an active part in the corporate management of the PS, within the aims and values of HMPPS
• Carry out safeguarding children and safeguarding adult duties in accordance with PS statutory responsibilities and agency policies
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. The AP Manager must recognise the Welsh language to staff and people living in AP.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Civil Service Success Profile Criteria Behaviours

• Developing self and working with others
• Working together
• Delivering at pace
• Managing a quality service