Apprentice Office Assistant

Ever thought about an administration role in the NHS, but feel you don't have enough experience?

Join our friendly team here at the Trevor Gibbens Unit in Maidstone, we will give you the support you need to kick start your career in the NHS.

We are seeking an Apprentice Officer Administrator who will not only learn how to undertake a variety of administration duties, but will work towards a recognised qualification (Business Administration Level 3).

This is a fantastic opportunity to gain brilliant business administration skills, within a supportive and caring organisation.

Due to the nature of the service, we are unfortunately unable to accept application from those who are under the age of 18.

Hours: 37.5 hours per week, Monday-Friday. Working hours are normally 9am-5pm, but flexibility can be offered, this can be discussed with the successful applicant.

Main duties of the job

The key duties of the role will include drafting letters using Microsoft Word, preparing new starter induction packs, typing up notes from discussions that are held in meetings, answering phone calls and providing excellent customer service, monitoring stationery level and placing orders, and other general administration tasks such as photocopying, printing, scanning, and filing.

As this is a level 3 apprenticeship we do require a GCSE level of education.

It is essential that you have previous experience, or be able to demonstrate the ability to undertake administration duties using Microsoft packages, such as Word and Excel, and use IT systems.

You must also be able to demonstrate strong customer service and communication skills.

About us

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated "Good" by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us - if you share our passion for better mental health care and want to be part of a team that's doing well together.

Job responsibilities

What is an apprenticeship?

An apprenticeship is a paid job where you will learn and gain valuable experience, whilst studying for a recognised qualification. At least 20% of the working week will be dedicated to your studies, and you will be given support from colleagues and managers throughout the process.

You will receive regular contact and meet with your work coach for support. This will enable you to develop skills and progress the building of the apprentice portfolio, to prepare for the End Point Assessment.

Although there is no guarantee that a permanent post will be available at the end of the apprenticeship, many employers are able to retain apprentices in full/part time positions.

The qualifications you gain can also help you to get into higher education or other employment.

What is the Trevor Gibbens Unit?

The Trevor Gibbens Unit specialises in assessing and treating adults with complex mental health needs.

Person Specification

• Maths and English Language qualifications
• Maths and English Language GCSE grade C or above or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£8 an hourAfter 12 months national minimum wage for age