Apprentice Group Warranty Administrator

Group Apprentice Warranty Administrator

We are looking for a motivated and detail-oriented individual to join our team as a Group Apprentice Warranty Administrator based at our dealership in Abingdon.

This is an excellent opportunity for someone looking to begin a long-term career within the automotive industry, gaining hands-on experience both in-house and through training at manufacturer headquarters.

About the Role

As a Group Apprentice Warranty Administrator, you will learn all aspects of the warranty process and play a key role in supporting our aftersales operations across the group which currently represents BYD Omoda/Jaecoo, Chery, GMW Ora and Ford car and commercial.

You will receive full training and development, learning how to:

• Process pre-authorisation warranty claims
• Complete and submit manufacturer warranty claims
• Liaise with technicians, service advisors, managers, and other staff members
• Ensure all supporting documentation and information is accurate and complete
• Communicate with manufacturers to ensure claims are approved and paid correctly
• Understand workshop processes and gain mechanical knowledge from technicians
• Use and navigate internal systems and manufacturer platforms

This role offers a unique opportunity to combine administrative skills with technical automotive knowledge.

What We're Looking For

We are seeking someone who:

• Has excellent attention to detail
• Enjoys administrative and organised work
• Is willing to learn new systems and processes
• Has good communication and teamwork skills
• Is eager to build a career within the automotive industry
• Is reliable, motivated, and proactive

No previous warranty experience is required - full training will be provided.

What We Offer

• Full in-house training and manufacturer training programmes
• Opportunities to learn directly from experienced technicians and aftersales professionals
• Career progression opportunities within a growing group
• Supportive team environment
• Valuable industry-recognised experience

If you are enthusiastic, willing to learn, and looking to start a rewarding career in the automotive sector, we would love to hear from you.