Application Support Analyst

Application Support Analyst
London - Office Based
£25,000 - £35,000 (DOE)

Are you a tech savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application Support Analyst to join a forward thinking team dedicated to improving healthcare workflows through advanced software solutions. This is an office based role in London. Offering a salary of anywhere from £25,000-£35,000, plus a robust benefits package, this is your chance to make a meaningful impact in a dynamic, international environment.

Duties & Responsibilities

• Provide technical support to clients via phone, email, and remote access tools.
• Troubleshoot and resolve issues across hardware, software, and networking platforms.
• Maintain accurate records of support requests and resolutions in the ticketing system.
• Create and deliver detailed reports for internal and external stakeholders.
• Update and manage client licenses, ensuring system compliance and efficiency.

What Experience is Required

• Strong experience in HL7 and SQL.
• Strong knowledge of basic networking (WAN/LAN, VPN, DNS).
• Excellent communication skills.

Salary & Benefits

• Salary: £25,000 to £35,000 per annum, depending on experience.
• Benefits: Competitive pension scheme, life assurance, permanent health assurance, 20 days annual leave, onboarding program, and extensive training opportunities.

How to Apply

If you are interested in this exciting opportunity, please send your CV in strict confidence to Matt Wright of CV Screen.

Alternate Job Titles

• IT Support Analyst
• Technical Support Specialist
• Systems Support Engineer
• Application Specialist

Take the next step in your career today!