Application Support - Fixed Income (ION) - £90k-£100k

Application Support: UNIX: Fixed Income: Rates: ION Marketview: MMI

One of my clients, a reputable and successful Investment Bank, is looking to hire an Application Support Analyst to join a team that support a number of cross-asset applications that provide critical information for traders across the Rates business. The applications you will be supporting are both bespoke built apps and connectivity applications which traders use to connect to multiple exchanges and brokers.

Other responsibilities include:

• Work on stability enhancements to the Bank's Structured Rates platform.
• Documenting any resolutions with the user as well as training them to reduce issues.
• Establishing relationships with user base, including senior stakeholders.
• Work closely with the Development teams so that you gain knowledge to alleviate any L3 issues in the future.
• Help with testing and business continuity processes.

To be right for this role, you must have the following:

• Proven track record of working as an Application Support team at another financial services firm within Fixed Income (ideally Rates).
• Previous experience in the following technologies: Unix, SQL, FIX
• Experience of technical support across a demanding user base in Fixed Income.

The company are operating a hybrid way of working. You will be expected to work in the office four days a week, with the option to work one day a week from home.

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