Application Management - Back Office - Assistant Vice President

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London, LND, GB, EC2M 2AT

SMBC: A trusted partner for the long term

Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn't perfectly align with the job description. Whilst we'll always strive to be better, we're proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves.

United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future.

The Back Office Application Management Associate Vice President role provides hands-on production support across a broad portfolio of Back Office applications, platforms and business services. The role supports day-to-day operational activities, including incident resolution, service requests, batch oversight, production checks, change delivery and user support.

The role supports business functions including Operations, Middle Office, Reconciliations, Trade & Transaction Reporting, Financial Regulatory Reporting and Compliance. The Associate Vice President helps maintain stable and resilient services by following agreed controls, policies and service-management processes.

Working as part of the Business Application Support function, the role collaborates with Front Office and Middleware support teams, business stakeholders, infrastructure and development teams, vendors, Compliance, Risk and Audit. The successful candidate will take ownership of assigned activities, communicate clearly and escal