Application Functional Support

Did you know that the average reading time for a job advertisement is only 30 seconds?

Let's use them well:

18 years of experience.

2,360 employees.

20 offices and 2 Talent Hubs.

10 internal programmes designed with you in mind.

We are looking for a Application Functional Support with:

Key Responsibilities

Provide frontline support by diagnosing and resolving technical and functional issues related to the application and its ecosystem.

Support trading floor users with booking issues and ensure proper monitoring of investment deals (Forex, Equity, Money Market & Derivatives).

Collaborate with finance and IT teams to improve system functionality and user experience.

Manage incidents including analysis, resolution, and communication with stakeholders.

Document processes and provide clear instructions for internal teams.

Maintain and update support documentation and create user guides.

Technical Skills

• RedHat Linux
• Ansible
• Python
• Application Performance Monitor (Dynatrace, Grafana)
• Cloud (AWS, GCP or Azure)
• OpenShift (plus)
• CI/CD pipelines
• DevOps tools (Docker, Kubernetes, Terraform, Ansible)

Soft Skills

Communication (oral & written)

Analytical thinking

Problem-solving

Teamwork and collaboration

Adaptability

Languages

English

French (plus)

Salary Package & Benefits: €1,750 to €3,500 (base) + Meal Allowance + Flexible Benefits

Location: Lisbon

Project Type: National and/or international

If you're still reading, don't waste any time. Send your CV and join the team!