AOG/03/26 - Administrative Officer Governance

Administrative Officer, Governance Finance and Governance

Job Grade: AO
Employment type: Permanent
Salary: £26,449 - £28,094 per annum
Closing date for applications: 17:00 on Monday 23rd March 2026

Purpose of the role

This role delivers core administrative support across governance and verification functions, managing enquiries, records, and meeting coordination. It ensures accurate data handling, timely preparation of papers and minutes, and contributes to efficient operations through clear communication and professional conduct.

Essential Criteria

1. A minimum of 5 GCSEs (or equivalent) at Grade C or above, including English Language and Mathematics.
2. At least 2 years' relevant experience with:
   
   • a) Dealing with client/customer queries by phone and electronically.
   • b) Use of the Microsoft Office package (Word, Excel, Outlook).
3. Proven ability to organize and facilitate meetings, including scheduling, preparing and circulating papers, managing attendance, and completing related administrative tasks.
4. Experience of minute taking and following up on action points.
5. Experience of dealing with confidential and sensitive information with tact, judgment and discretion.

Desirable Criteria

• At least 2 years' experience supporting governance or corporate processes, such as coordinating meetings, maintaining records, or working within established policies and procedures.
• At least 2 years' experience handling sensitive or confidential information, demonstrating professionalism, discretion, and adherence to data protection requirements.

The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.