Allocations and Verifications Officer

Overview

A local authority in South London is seeking an experienced Allocations and Verifications Officer to deliver a high-quality, customer-focused housing allocations service to residents applying for social housing and transfers.

In this role, you will be responsible for advertising properties, shortlisting applicants, and making direct offers through the choice-based lettings scheme in line with the Council's Housing Allocation Scheme and associated policies. You will undertake detailed verification of housing applications, carrying out thorough investigations and home visits where required, ensuring all applications are accurately assessed and approved.

You will work closely with housing providers, including ALMOs, Registered Social Landlords, and Housing Co-operatives, building strong working relationships and monitoring performance to maximise the effective use of social rented stock. The role also involves producing accurate management information and detailed reports to support service monitoring and planning.

Qualifications & Experience

The successful candidate will have a strong understanding of social housing allocations under Part VI of the Housing Act 1996, experience in a diverse, customer-focused environment, and proven experience in property allocations or complex verification work. A commitment to valuing diversity and collaborative working is essential.

How to Apply

If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on .