Albert's Schloss London - Senior Duty Manager

Senior Duty Manager - Albert's Schloss London

Location: Soho, London

Salary: £42,000-£46,000 per annum + tronc + up to 32% bonus

At Albert's Schloss London, we're looking for an experienced and people-focused Senior Duty Manager to help lead one of London's most exciting hospitality venues.

Inspired by the bier halls and cabaret bars of Alpine Europe, Albert's Schloss brings together world class food, drinks, service and showtime entertainment in the heart of Soho. Since opening on Shaftesbury Avenue, we've built an incredible team culture and a guest experience that's unlike anywhere else in the city.

Now, we're looking for a Senior Duty Manager who can lead from the front, inspire teams, and help drive operational excellence across the venue.

What you'll be doing

As Senior Duty Manager, you'll support the General Manager in the day to day leadership of the venue, ensuring exceptional guest experiences and high operational standards across every shift.

You'll be responsible for:

• Leading busy service periods as the senior manager on duty
• Driving high quality food, drink, service and entertainment standards
• Creating a positive, engaged and high performing team culture
• Supporting and developing managers and team leaders across the business
• Maintaining operational excellence across bar, restaurant, kitchen, entertainment and security
• Delivering strong financial performance and supporting P&L management
• Championing sustainability, standards and continuous improvement
• Role modelling our values: Fun, Authentic, Positive, Initiative, Neighbourly and Committed

Who we're looking for

We're looking for a passionate hospitality leader who thrives in fast paced, high volume environments and genuinely loves developing people and delivering memorable guest experiences.

You'll ideally have:

• Previous experience in a senior hospitality management role
• Strong operational knowledge across food, drink and entertainment led venues
• Experience leading and developing large teams
• A passion for training, coaching and team engagement
• Excellent organisational and communication skills
• Financial awareness and experience managing budgets and KPIs
• A proactive and hands on leadership style
• A commitment to your own personal and professional development

Who we are

Albert's Schloss is part of Mission Mars, a people first hospitality business behind Rudy's Pizza Napoletana, Albert Hall and Schiller's Hall. We've been recognised as an Outstanding place to work by Best Companies for four consecutive years and are proud to invest heavily in our people, development and culture.

Rewards for your hard work

• £42,000-£46,000 salary per annum (dependent on experience)
• Tronc payments
• Up to 32% bonus potential (paid quarterly)
• Guest experience monthly bonus
• 50% off across all Mission Mars venues for you and your friends
• Industry leading training through the Mission Mars Hospitality Management Academy
• Access to major company events including Summer BBQs, Christmas Parties and Managers Conferences
• Workplace pension scheme
• 24/7 wellbeing and mental health support
• A genuinely independent culture where your ideas matter

We aim to respond to all applications within 7 days. No agencies please.

Albert's Schloss is proudly part of Mission Mars. We're committed to creating inclusive, exciting workplaces. If you need any reasonable adjustments during the recruitment process, contact us at .