Airside Allocator

Gate Gourmet is the world's largest independent provider of catering services for airlines and is the core business behind gategroup, whose eleven associated brands offer customers a comprehensive scope of products and services for virtually any on-board need. We provide more than 200 million meals a year to our 270 plus customers at some 120 airport locations around the global

Job Summary:

• To manage and direct team's airside and in the unit, in order to deliver business objectives and targets and to optimize Company resources, within own area of responsibility.
• To improve performance through continuous improvement of the business and individuals using Company tools, policies, procedures and programmes.

Main Duties and Responsibilities:

• To optimize manpower in Transport. Manage fleet levels, creating and maintaining the necessary conditions for a productive, efficient and well functioning work environment.
• Ensure flights are dispatched and catered on time, act upon aircraft and customer changes, daily, weekly and seasonally
• To update customers (internal and external) with operational updates when required.
• Resolve operational issues in a cost effective, timely and sustainable manner.
• Follow Company procedures and effectively complete all shift documentation (CCP's/Temp checks/fleet checks/FTA portal/Airside audits).
• To delegate and allocate key tasks effectively to team members.
• Agree, monitor and maintain SLA's with key suppliers.
• Ensure full understanding and follow legislative requirements in line with Food Safety, Health and Safety, Security and Environment controls
• People Management
  • To effectively manage your team by providing clear direction and leadership and setting objectives with measurable KPIs.
  • Continually monitor performance.
  • Delegate and allocate work and evaluate performance against set objectivesCreate a harmonious team working environment by promoting teamwork, motivating staff and identify and resolving issues and conflicts

Communication

• Communicate and ensure all team members understanding operational performance, issues and KPI's (OTP) - on Time Performance
• Hold effective team meetings and discussions.
• Provide feedback on work progress, successes and problems (with solutions) to relevant parties

Planning:

Work Experience:

• 2+ years of frontline management experience
• End to End knowledge of all internal process within a catering unit
• Airside operation and bylaws
• Proven experience of managing within an airline catering or production process
• Understanding of health and safety, food hygiene, security regulations (DTLR)
• PC Skills (Word/Email/Excel)

Other Skills:

• Good level of computer literacy, including Excel.
• Good knowledge of coding and posting invoices using SAP.
• Able to work as part of a team as well as under own initiative.
• Good standard of English, both written and verbal.

All applicants must have the right to work in the UK, undertake a CRC (Criminal Record Check) and provide 5 years of checkable referencing history.

If you share our values of excellence, passion, integrity and accountability, don't miss out on this opportunity to join our team. Apply TODAY