Air Ocean Operations Manager

Title: Air Ocean Operations Manager

Location: Dublin 9

Terms: Full-time permanent, office-based, Mon-Fri, normal hours

Package: €75-85k + Benefits

Target Applicant: Current Air Ocean Operations Supervisor /Manager in a mid-sized freight forwarder with some exposure to Road.

A Dublin 9-based freight forwarder now seeks an experienced Freight Operations Manager with exposure to Air, Ocean and Road. Reporting to theCountry Manager, you will be directly responsible for the day-to-day operations by actively participating and engaging with Company management initiatives.You will lead and motivate a multimodal operations team to ensure effective management of shipments and will ensure that the business can function effectively and profitably without operational constraints. A detailedjob spec will be available to suitable applicants.

Accountable Functions

• Multi-modal Freight Operations
• Regulatory Compliance
• Quality Management (GDP, AEO and ISO)
• Aviation Security
• Sales & Marketing
• Customer Service
• Financial
• People Management

Minimum Requirements

• Minimum 5 years' experience in air and ocean freight forwarding operations with some exposure toRoad.
• Previous experience managing a 10+ member operations team within a freight forwarding or logistics environment.
• Strong knowledge of international import and export procedures.
• Experience using CargoWise or a comparable freight management system.
• Proven ability in managing customer relationships and resolving operational escalations.
• Experience overseeing customs compliance and international trade documentation.
• Exposure to Quality Management Systems, including AEO, ISO or GDP standards.
• Experience managing aviation security compliance, operational KPIs, productivity and service performance.
• Experience working closely with finance teams on invoicing, profitability, month-end procedures and aged debt.
• Experience recruiting, onboarding, coaching and performance managing staff.