Air & Sea Operations Manager

Title: Air & Sea Operations Manager

Location: North Dublin

Type: Full-time, Permanent

Package: €65,000 & Benefits Package DOE

An exciting opportunity to join a leading international logistics and supply chain organisation as Air & Sea Operations Manager.You will lead and develop a busy freight forwarding operation, overseeing import and export activities while driving service excellence and commercial performance.

This is a senior leadership role for an experienced logistics professional who can motivate teams, strengthen customer relationships and deliver operational growth.

Key responsibilities

• Oversee daily Air and Sea Freight operations, including import and export activities.
• Lead, coach and develop operational managers, supervisors and wider teams.
• Drive operational efficiency, productivity and continuous improvement.
• Monitor customer KPIs, service levels and operational performance.
• Build strong relationships with key customers and internal stakeholders.
• Manage operational budgets, profitability, gross profit and cost control.
• Oversee customs compliance, quality standards, health and safety requirements.
• Manage escalations, resolve service issues and minimise operational risk.
• Identify opportunities for process optimisation, automation and business growth.

Qualifications & experience

• Proven management experience within freight forwarding, logistics, Air Freight or Sea Freight.
• Strong understanding of international freight operations, import/export procedures and customs regulations.
• Demonstrable experience leading and developing operational teams.
• Experience managing customer relationships, KPIs and service delivery.
• Strong commercial awareness, including budgeting, profitability and cost management.
• Excellent leadership, communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Full, clean driving licence and ability to travel as required.

Desirable:

• Experience within a multinational logistics environment.
• Knowledge of CargoWise One and Microsoft Office.
• Lean, Six Sigma or Continuous Improvement qualifications.

IAC-Nov26