AI Success Strategist, Enterprise Customer Growth

Zendesk is seeking an AI Success Strategist to own customers' AI roadmaps, translate product capabilities into strategic business value, and drive adoption across organizations. You will partner with executives to shape a long-term AI vision and align Product, Services, Sales, and Partners to scale programs.

You will lead multi year roadmaps, coordinate stakeholders, and push for measurable outcomes in retention and expansion, while ensuring responsible and compliant AI practices.